Shipping and delivery

Shipping policy and delivery according to the company's regulations.

• Shipping cost is calculated in m3 and will be quote and agreed in detail together with the order, customers can pay with deposite or payment upon delivery.
• For cases of exchange and return, the customer please pay shipping charger. Except the case of surplus goods after delivers goods incorrectly to the customer's orders, the goods are defective.
• Delivery time: to 8.00am from 17pm all days of the week except Sunday and holiday.
• Delivery means: truck, crane-truck

After receiving the order information, we will process the order within 24 hours and respond to the information to the customer about payment and delivery. Delivery time is from 1-3 days from the date of closing orders or as agreed with customers.

However, there are cases where the delivery is longer but only occurs in the following force majeure circumstances:

• Company employees cannot contact the customer by phone, so cannot deliver them.
• The shipping address you provided is incorrect or hard to find.
• The partner supplied materials to the company later than expected, resulting in slower delivery.